Welcome!

@ThingsExpo Authors: Yeshim Deniz, Zakia Bouachraoui, Liz McMillan, Pat Romanski, Elizabeth White

Related Topics: @ThingsExpo, Mobile IoT, @DXWorldExpo

@ThingsExpo: Blog Post

Mobility, Sensors, Robotic Process Automation By @KRBenedict | @ThingsExpo #IoT

Sensors fill in the blind spots in our systems and operations by measuring the physical world and providing us with the data

Mobility, Sensors, Robotic Process Automation and the Principle of Acceleration

If you have spent any time working on IT projects you would have heard the comment, "The system is only as good as the data." It's an accurate and necessary statement, as it describes a prerequisite for many technological innovations. Many system designs fail in the face of reality. Reality is often a cloaked term for implementing a digital solution in a physical world without a sufficient understanding of how the physical world operates. This is one problem where sensors can really help.

Sensors fill in the blind spots in our systems and operations by measuring the physical world and providing us with the data. Where previously we operated on conjecture or false assumptions, sensors provide real data on how the real world functions. Operating on real data allows for new and different approaches and IT strategies. Strategies that utilize artificial intelligence or in more complex environments robotic process automation solutions. These automated processes or solutions know exactly what to do in a complex process given specific data. Robotic process automation offers operational speeds and levels of accuracy never before possible with humans alone.

In a world of ubiquitous mobility, businesses must learn to operate in real-time. Marketing, sales and commerce must all evolve to operate in real-time. Think about a LBS (location based service) where retailers want to inform their customers, via SMS, of nearby discounts or special offers. If the SMS is delayed, the customer will likely have moved on and the SMS will be irrelevant. Payments must operate in real-time. Real-time is a speed deemed impossible just a few years ago and remains a future goal for most companies. Today, however, with mobile devices and real-time wireless sensors updating complex systems, it is often the humans in a process that are the sources and causes of bottlenecks. Think about how slow a credit or debit card transaction would be if every transaction ended up in a human's inbox to review and approve before it could be completed. Global and mobile commerce would stop. The credit and debit card processes have long ago been automated. Enterprises are now feeling the pressure to automate more processes to enable an operational tempo than runs at the speed of mobility.

What does it take to automate and run at real-time operational tempos? First, it takes accurate data that has not expired on the shelf. Data that has expired on the shelf means the value it once had, no longer remains.  For example, the weather forecast for last weekend, is not useful for this weekend.  The value of the data has expired. Second, it takes IT infrastructures capable of supporting real-time transactions and processing speeds. Thirdly, it takes defining decision trees, business rules and processes to the level where they can be coded and automated. This will then enable artificial intelligence to be added and utilized. Once enough artificial intelligence is supported it can be connected together into a complete process for RPA (robotic process automation) to be supported. Now you have a chance at real-time speeds.

In summary, accurate and real-time data, especially in a physical environment, will require sensors to fill data blind spots and replace data that has expired on the shelf. This is just one of the many ways enterprises can take advantage of the IoT (Internet of Things).

Mobile apps are driving the demand for real-time interactions and information.  Real-time demand drives a need to change business processes and IT (digital transformations). Digital transformation increases the demand for real-time IT infrastructures and processes, which in turn will increase the demand for IoT and robotic process automations. In economic circles this is known as the principle of acceleration. If demand for a product or solution increases, then the production capabilities for supplying the demand increases at an even greater amount. What does that mean for us?  Mobile is going to drive all kinds of increasing changes in business and IT. Mobile technologies are having an acceleration effect across enterprises and IT today. This effect is driving digital transformation initiatives toward reaching the "real-time" benchmark that will require more enterprise IoT and robotic process automations to achieve real-time speeds.

************************************************************

Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Browse the Mobile Solution Directory
Subscribe to Kevin's YouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

More Stories By Kevin Benedict

Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.

IoT & Smart Cities Stories
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
Whenever a new technology hits the high points of hype, everyone starts talking about it like it will solve all their business problems. Blockchain is one of those technologies. According to Gartner's latest report on the hype cycle of emerging technologies, blockchain has just passed the peak of their hype cycle curve. If you read the news articles about it, one would think it has taken over the technology world. No disruptive technology is without its challenges and potential impediments t...
If a machine can invent, does this mean the end of the patent system as we know it? The patent system, both in the US and Europe, allows companies to protect their inventions and helps foster innovation. However, Artificial Intelligence (AI) could be set to disrupt the patent system as we know it. This talk will examine how AI may change the patent landscape in the years to come. Furthermore, ways in which companies can best protect their AI related inventions will be examined from both a US and...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (November 12-13, 2018, New York City) today announced the outline and schedule of the track. "The track has been designed in experience/degree order," said Schmarzo. "So, that folks who attend the entire track can leave the conference with some of the skills necessary to get their work done when they get back to their offices. It actually ties back to some work that I'm doing at the University of San...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...