Welcome!

@ThingsExpo Authors: Elizabeth White, Liz McMillan, Yeshim Deniz, Pat Romanski, Zakia Bouachraoui

Related Topics: @ThingsExpo, Mobile IoT, @CloudExpo, @DXWorldExpo

@ThingsExpo: Article

Mobility, IoT, Artificial Intelligence | @ThingsExpo #IoT #DigitalTransformation

The more data that is collected and analyzed, the greater the economic value it has in aggregate

Laws for Mobility, IoT, Artificial Intelligence and Intelligent Process Automation

If you are the VP of Sales, it is quite likely you want and need to know up to date sales numbers, pipeline status and forecasts.  If you are meeting with a prospect to close a deal, it is quite likely that having up to date business intelligence and CRM information would be useful.  Likewise traveling to a remote job site to check on the progress of an engineering project is also an obvious trigger that you will need the latest project information.  Developing solutions integrated with mobile applications that can anticipate your needs based upon your Code Halo data, the information that surrounds people, organizations, projects, activities and devices, and acting upon it automatically is where a large amount of productivity gains will be found in the future.

There needs to be a law, like Moore's infamous law, that states, "The more data that is collected and analyzed, the greater the economic value it has in aggregate." This law I believe is accurate and my colleagues at the Center for the Future of Work, wrote a book titled Code Halos that documents evidence of its truthfulness as well.  I would also like to submit an additional law, "Data has a shelf-life and the economic value of data diminishes over time."  In other words, if I am negotiating a deal today, but can't get the critical business data I need for another week, the data will not be as valuable to me then.  The same is true if I am trying to optimize, in real-time, the schedules of 5,000 service techs, but don't have up to date job status information. Receiving job status information tomorrow, does not help me optimize schedules today.

Mobile devices are powerful sensor platforms.  They capture, through their many integrated sensors, information useful to establishing context.  Capturing GPS coordinates for example, enables managers to see the location of their workforce.  Using GPS coordinates and geo-fencing techniques enables a software solution to identify the job site where a team is located.  The job site is associated with a project, budget, P&L, schedule and customer.  Using this captured sensor data and merging it with an understanding of the needs of each supervisor based upon their title and role on the project enables context to be established.  If supervisor A is responsible for electrical, then configure the software systems to recognize his/her physical approach to a jobsite and automatically send the latest information on the relevant component of the project.

I submit for your consideration yet another law, "Information plus context and meaning, received at the right time, has far greater economic value than information without."  As we have seen, mobile technologies are critical for all of the laws discussed so far in this article.

Once sensors are deployed, sensor measurements captured, data wirelessly uploaded, and context understood, then business rules can be developed whereby intelligent processes can be automated. Here is an example, workers arrive at a jobsite and this data is captured via GPS sensors in their smartphones and their arrival automatically registers in the timesheet app and their supervisor is notified.  As they near the jobsite in the morning, using geo-fencing rules, each worker is wirelessly sent their work assignments, instructions and project schedules for the day.  The right data is sent to the right person on the right device at the right time.

The IoT (Internet of Things) is a world of connected sensors.  These sensors feed more sources of captured data into the analytics engine that is used to find meaning and to provide situational awareness.  If smartphones are mobile sensor platforms, then smartphones and IoT are both peas in the same pod.

Intelligent automated processes, like the ones mentioned above, are called "software robots" by some. These are "aware" processes acting upon real-time data in a manner that supports human activities and increases productivity.  Here is what we all need to recognize - mobile applications and solutions are just the beginning in this value chain.  Rule: Mobile apps provide only as much value as the systems behind them. Recognizing mobile devices are sensor and reporting platforms that front systems utilizing artificial intelligence and automated processes to optimize human productivity is where the giant leaps in productivity will be found.

If you agree with my premises, then you will understand the urgency to move beyond the simple testing and deployment of basic mobile apps and jump into building the real value in the intelligent systems behind them.

Summary of Laws:

  • The more data that is collected and analyzed, the greater the economic value it has in aggregate
  • Data has a shelf-life and the economic value of data diminishes over time
  • Information plus context and meaning, received at the right time, has far greater economic value than information without
  • Mobile apps provide only as much valuable as the systems and intelligent processes behind them

*********************************************************

Kevin Benedict
Writer, Speaker, Senior Analyst
Digital Transformation, EBA, Center for the Future of Work Cognizant
View my profile on LinkedIn
Learn about mobile strategies at MobileEnterpriseStrategies.com
Follow me on Twitter @krbenedict
Browse the Mobile Solution Directory
Subscribe to Kevin's YouTube Channel
Join the Linkedin Group Strategic Enterprise Mobility
Join the Google+ Community Mobile Enterprise Strategies

***Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and digital transformation analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

More Stories By Kevin Benedict

Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.

IoT & Smart Cities Stories
"Space Monkey by Vivent Smart Home is a product that is a distributed cloud-based edge storage network. Vivent Smart Home, our parent company, is a smart home provider that places a lot of hard drives across homes in North America," explained JT Olds, Director of Engineering, and Brandon Crowfeather, Product Manager, at Vivint Smart Home, in this SYS-CON.tv interview at @ThingsExpo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
DXWorldEXPO LLC announced today that ICC-USA, a computer systems integrator and server manufacturing company focused on developing products and product appliances, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. DXWordEXPO New York 2018, colocated with CloudEXPO New York 2018 will be held November 11-13, 2018, in New York City. ICC is a computer systems integrator and server manufacturing company focused on developing products and product appliances to meet a wide range of ...
@DevOpsSummit at Cloud Expo, taking place November 12-13 in New York City, NY, is co-located with 22nd international CloudEXPO | first international DXWorldEXPO and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time t...
Founded in 2000, Chetu Inc. is a global provider of customized software development solutions and IT staff augmentation services for software technology providers. By providing clients with unparalleled niche technology expertise and industry experience, Chetu has become the premiere long-term, back-end software development partner for start-ups, SMBs, and Fortune 500 companies. Chetu is headquartered in Plantation, Florida, with thirteen offices throughout the U.S. and abroad.
DXWorldEXPO | CloudEXPO are the world's most influential, independent events where Cloud Computing was coined and where technology buyers and vendors meet to experience and discuss the big picture of Digital Transformation and all of the strategies, tactics, and tools they need to realize their goals. Sponsors of DXWorldEXPO | CloudEXPO benefit from unmatched branding, profile building and lead generation opportunities.
CloudEXPO New York 2018, colocated with DXWorldEXPO New York 2018 will be held November 11-13, 2018, in New York City and will bring together Cloud Computing, FinTech and Blockchain, Digital Transformation, Big Data, Internet of Things, DevOps, AI, Machine Learning and WebRTC to one location.
Disruption, Innovation, Artificial Intelligence and Machine Learning, Leadership and Management hear these words all day every day... lofty goals but how do we make it real? Add to that, that simply put, people don't like change. But what if we could implement and utilize these enterprise tools in a fast and "Non-Disruptive" way, enabling us to glean insights about our business, identify and reduce exposure, risk and liability, and secure business continuity?