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@ThingsExpo Authors: Elizabeth White, Scott Allen, Pat Romanski, Liz McMillan, Ed Featherston

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ITEXPO Offers Unique Convergence of Cloud, M2M, SDN, WebRTC and More

TMC today announced it has developed exciting new additions to the conference program for ITEXPO Las Vegas 2014, held August 11-14, 2014, at The Rio in Las Vegas, Nevada. ITEXPO is the business technology event that brings together IT professionals and experts to explore the latest technology and trends in M2M, SDN, cloud, VoIP, WebRTC, unified communications and much more. The event’s programming will consist of four action-packed days filled with educational sessions, workshops and technology demos, competitions and expos, offering attendees everything “IT” under one roof.

“The business technology industry is experiencing exciting growth as many vendors are developing new innovative technology and new verticals of businesses are adopting next-generation networks. ITEXPO continues to reflect this IT evolution, but we’ve never before converged so much insightful content into one event,” said Rich Tehrani, TMC CEO and conference chairman. “Companies of all sizes and sectors within the market will join us at ITEXPO this August, and we look forward to helping them develop new business relationships, grow existing partnerships and adopt more intelligent networking strategies.”

The full ITEXPO agenda includes three tracks of workshops, tutorials and sessions focused on business, customer and service provider trends. The event will also feature an “IT and IP Converge – What Comes Next” CIO Roundtable featuring IT leaders from the State of Washington and UNLV, and an “Open Source Telephony Revolution, the Billion Dollar Game Changer” keynote luncheon.

ITEXPO sessions include:

  • Business Track:
    • Effectively Managing Remote and Mobile Workers
    • Productive Collaboration: using the Right Tools for Process Improvement
    • What WebRTC Means to Your Enterprise Communications
    • Making the Decision Between On-Premises, Cloud and Hybrid
    • Cloud Migration: What, When and How
    • Unified Communications Market Update – What’s Happening and Why
    • Unified Communications for the Connected Business
    • Top Five Mistakes Businesses Make When Going Cloud
    • Enhancing the User Experience with IP Phone Apps
    • Making BYOD Work for Your Business
    • The Evolution of Business Communications
    • The Future of Cloud Services
    • Winning ROI: How Much Should UC Cost and How Can You Increase Its Value to Your Business
    • Leading Change: Taking Your Business and Technology in the Next Generation
  • Customer Track:
    • You Should Hear How She Talks About You: What’s in a Brand Reputation?
    • Best of All Worlds: New Face of Customer Service
    • Improving Customer Satisfaction with Automation
    • Serving the Social Customer
    • Best Practices for Integrating Mobile into Customer Service
    • Authentication without Interrogation
    • Creating Consistent Brand Experience
    • The Repurposing of Telecom: Killer Tools for Acquiring, Growing & Retaining Customers
    • WebRTC and the Exceptional Customer Experience
    • Using Technology Investment to Put the Customer First
    • Creating Brand Advocates through Contextual Customer Experience
    • Multimodal Customer Engagement: Because All Your Customers Aren’t the Same
    • Real-Time Analytics for Real-Time Service
    • Google Glass
  • Service Provider Track:
    • Do Your Customers Trust Your Cloud?
    • Leveraging Cloud for the Ultimate in Wireless Flexibility
    • Cutting Through the Complexity: Making Communications Services Easy
    • Creating New Business Opportunities with Vertical Marketing Strategies
    • Recurring Revenue – The Secret to Service Provider Success
    • Using Real-time Analysis to Drive New Revenue Streams
    • OTT and UC: The Future of the Telephone Number
    • Why Content Security is Critical to User Experience
    • The Great Migration: Becoming a Cloud Service Provider
    • The Right Network Strategies for the Cloud
    • Electronic Surveillance Laws: How They Apply to CSPs
    • Doubling Your Sales in Telecom
    • Generating Revenue with WebRTC
    • Mobile, Cloud and Big Data: Why and How These Super Trends are Converging

ITEXPO attendees will also be able to explore collocated themes and events that include Case Study U, M2M Evolution, StartUpCamp9, Smart Voice Conference, Super Wi-Fi Summit, CVx ChannelVision Expo, Mobile Enterprise Expo and Software Telco Congress.

ITEXPO is sponsored by Diamond Sponsor Schmooze Com; Platinum Sponsors Content Boost, Interactive Intelligence, NETXUSA, Sansay and 888VoIP; and Gold Sponsors ABP Tech, ADTRAN, BroadVoice, Icon Cloud Solutions, NetSapiens, Taqua, Vitelity and Yealink.

Registration for ITEXPO Las Vegas 2014 is now open. Contact Frank Coppola at 203-852-6800 x131 for more information. For media inquiries, contact Ashley Baster. Companies interested in exhibiting, sponsorship or advertising packages for ITEXPO should contact TMC's Joe Fabiano at 203-852-6800 x132 or Maureen Gambino at 203-852-6800 x109.

For the latest ITEXPO news, updates and information follow the event on Twitter at @ITEXPO.

About TMC

TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Currency 2.0, Customer Experience (CX) Hot Trends Symposium; DevCon5 - HTML5 & Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; SmartVoice Conference; Software Telco Congress; Super Wi-Fi Summit - The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo III; Fitness and Sports Wearable Technology (FAST) Expo II, WebRTC Conference & Expo IV; and more. Visit TMC Events for additional information.

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