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M2M Service Providers Discuss Strategy and Name Top Platform Vendors in Infonetics Survey

Market research firm Infonetics Research released excerpts from its new M2M Strategies: Global Service Provider Survey, which provides insights into the machine-to-machine (M2M) market – also referred to as the Internet of Things (IoT) – through the eyes of service providers providing or planning to offer M2M services.


“Service provider focus and prioritization of the M2M segment has been a relatively recent phenomenon, but as our latest M2M service provider survey shows, M2M is now scaling to be a significant business for a good number of providers around the world,” notes Godfrey Chua, directing analyst for M2M and The Internet of Things at Infonetics Research.

Continues Chua: “The leading tier of M2M players have committed meaningful resources to developing their M2M businesses and now have significant scale to show for it — between 2 million to just under 10 million M2M connections. They have strategies in place and have created standalone M2M business units comprised of overlay go-to-market and technical organizations. M2M is no longer just an extension of the enterprise business unit for these

service providers.”


  • Over half of the service providers participating in Infonetics’ survey have sizeable M2M businesses (i.e., providing at least 1 million M2M connections to customers)
  • The automotive/transport/logistics and utility segments together account for nearly half of all M2M connections
  • M2M is still predominately 2G: LTE remains nascent, making up only 1% of total devices; however, both 2G and LTE are expected to be the fastest-growing M2M access technologies in the near term
  • National coverage tops the list of M2M solution features rated very important by respondents, followed by web-based management tools and service-level agreements (SLAs)
  • For many service providers entering the M2M space, a service platform is key to jump-starting an M2M business: Those surveyed most often named Jasper Wireless and Ericsson as the top M2M platform providers
  • Meanwhile, 55% of respondents are using internally-developed M2M service platforms


Join analyst Godfrey Chua Tuesday, MAY 20 for a free webinar, The Role of Service Delivery Platforms in M2M and IoT, examining how SDPs enable innovative M2M applications. Learn more at


For its 26-page M2M strategies survey, Infonetics interviewed 20 M2M service providers from around the globe that together represent over one-fourth of total worldwide service provider revenue and capital expenditures. The study looks at M2M services offered (connectivity/communications, installation/provisioning, data reporting, etc.); connections; access technologies (GSM/GPRS, HSPA/HSPA+, CDMA/EVDO, fiber, LTE, etc.); service features (coverage, management tools, SLAs, pricing, support); devices (connected cameras, meters, kiosks, point of sale terminals, etc.); service revenue (by region and vertical); and service providers’ opinions of service delivery platform (SDP) and application enablement platform (AEP) vendors. To buy the M2M report, contact Infonetics:



Download Infonetics’ 2014 market research brochure, publication calendar, events brochure, report highlights, tables of contents, and more at


Visit to register for upcoming webinars, view recent webinars on demand, or learn about sponsoring a webinar.

  • The Role of Service Delivery Platforms in M2M and IoT (May 20: Attend)
  • Unlocking Revenues with Carrier Ethernet 2.0 Wholesale E-Access (May 29: Attend)
  • How to Get the Best Out of DAS, LTE, Small Cells, and WiFi (June 5: Attend)
  • Diameter Signaling Control for LTE Networks (June 12: Attend)
  • How Connected Cars Drive Revenue for M2M Service Providers (Sponsor)
  • The Role of Policy and Charging in M2M (Sponsor)
  • Reinventing the Economics of Healthcare with M2M (Sponsor)


N. America (West), Asia Pacific: Larry Howard, [email protected], +1-408-583-3335

N. America (East, Midwest), L. America: Scott Coyne, [email protected], +1-408-583-3395

EMEA, India, Singapore: George Stojsavljevic, [email protected], +44-755-488-1623

Japan, South Korea, China, Taiwan:


Infonetics Research ( is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete effectively. View Infonetics’ About Us slides at

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