|By PR Newswire||
|April 8, 2014 11:08 AM EDT||
NEW YORK, April 8, 2014 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:
Global CSP Billing Part 4a: Rating & Charging and Other Core Billing Business Drivers and Market Trends
Rating & Charging and Other Core Billing Business Drivers and Market Trends examines the business drivers and market trends unfolding in the global rating & charging and other core billing (invoicing, taxes, payments, accounts receivable, collections and journaling) marketplace.
Stratecast has taken a deep dive into the changing communications marketplace, and evaluated the role of billing and policy management within the communications service provider (CSP) business support system (BSS) operations. Stratecast views billing and policy management as inextricably linked; and, as such, launched a major study of over global suppliers that offer a variety of billing, policy management, or combined solutions. The results of this work include a report concentrated on policy management, and a multi-part report series focused on the end-to-end billing marketplace, as detailed below:
Global CSP Policy Management Strategy Definition and Solution Supplier Market Analysis examines how the policy rules and policy enforcement functions are presently realized in connection with convergent rating & charging. This report provides a market share analysis for the Policy and Charging Rules Function (PCRF) and Policy and Charging Enforcement Function (PCEF) segments. It also delivers a five-year market forecast for each. The report identifies a number of solution suppliers that address these business functions, in addition to providing company-level profiles for a selection of them. It was published in March 2013 as Stratecast report OSSCS 14-03, Global CSP Policy Management Strategy Definition and Solution Supplier Market Analysis.
Global CSP Billing Part 1: Billing Market Business Requirements Survey Analysis. Global CSP Billing Part 1 examines the market forces that are driving change within the global billing market, and provides a close look at the billing solution requirements that must be addressed by the supplier community as the CSP market continues to evolve. It was published as two documents:
Global CSP Billing 2013 Edition Part 1a: Market Drivers, Changing Strategies, and New Business Models looks into the forces that are redefining the current CSP landscape, and explains how new business models are essential for engaging in new monetization strategies needed to offset declining revenues in traditional voice, text, and data access services. It was published as OSSCS 14-05, Global CSP Billing Part 1a – 2013 Edition: Market Drivers, Changing Strategies and New Business Models, July
Global CSP Billing 2013 Edition Part 1b: Business Requirements Market Survey Analysis provides a perspective on the billing solution requirements that must be addressed to meet current CSP business needs, and to flexibly meet new
customer service options. It delivers a view of the Stratecast survey findings concerning business and technology billing solution requirements deemed important by the global CSP community. It was published as OSSCS 14-06, Global CSP Billing Part 1b – 2013 Edition: Business Requirements Market Survey Analysis, July 2013.
Global CSP Billing Part 2: Global CSP End-to-End Billing Market. Global CSP Billing Part 2 examines the business strategies for billing; what is contained within the overall CSP billing marketplace; and identifies more than suppliers that address various aspects of the end-to-end billing supplier market. It was published as two documents:
Global CSP Billing 2013 Edition Part 2a: Global Business Drivers, Market Trends, and New Solution Strategies describes the changes in today's CSP marketplace that require a keener focus on the customer experience. The report places the significance of billing systems upgrades in a broader picture, to reflect on the needs of not just the CSP billing marketplace but accommodation of the requirements from changing business models that engage with other industries. It was published as OSSCS 14-07, Global CSP Billing 2013 Edition Part 2a: Global Business Drivers, Market Trends, and New Solution Strategies, August 2013.
Global CSP Billing 2013 Edition Part 2b: Global Billing Market Share Analysis, Forecast, and Supplier Identification offers a five-year market forecast of the overall billing market, identifies the overall billing industry leaders, and highlights billing solution leaders by revenue within the following regions: North America (NA); Mexico, Central America, Caribbean, and South America (LATAM); Europe, Middle East and Africa (EMEA); and Asia-Pacific (APAC). It was published as OSSCS 14-08, Global CSP Billing 2013 Edition Part 2b: Global Billing Market Share Analysis, Forecast, and Supplier Identification, August, 2013.
Global CSP Billing Part 3: Billing Mediation. Global CSP Billing Part 3 examines the billing mediation sector—the first of four major billing sub-sectors that address the monetization needs of the global CSP marketplace. It is published as two documents:
Global CSP Billing 2013 Edition Part 3a: Billing Mediation Business Drivers and Market Trends analyzes the key business drivers that are shaping the global billing mediation market, and looks at the trends within that market. This report was
published as OSSCS 14-12, Global CSP Billing 2013 Edition Part 3a: Billing Mediation Business Drivers and Market Trends, November 2013.
Global CSP Billing 2013 Edition Part 3b: Billing Mediation Market Share Analysis, Forecast, and Global Supplier Assessment delivers an assessment and market profiles for approximately suppliers, provides a market share analysis
based on recent financial information, and establishes a five-year forecast for the billing mediation market. This report was published as OSSCS 14-13, Global CSP Billing 2013 Edition Part 3b: Billing Mediation Market Share Analysis, Forecast, and Global
Supplier Assessment, December, 2013.
Global CSP Billing Part 4: Rating & Charging and Other Core Billing. Global CSP Billing Part 4 examines the rating & charging and other core billing sector—the second of four major billing sub-sectors that address the monetization needs of the global CSP
marketplace. It is published as two documents:
This Report – Global CSP Billing Part 4a: Rating & Charging and Other Core Billing Business Drivers and Market Trends examines the business drivers andmarket trends unfolding in the global rating & charging and other core billing
(invoicing, taxes, payments, accounts receivable, collections and journaling) marketplace.
Some of the most noteworthy insights are:
Convergent rating & charging is the keystone of modern business-to-consumer (B2C) billing, but a convergent rating & charging engine is not enough. Close integration between rating & charging and other business functions, such as policy and mediation, is needed to form end-to-end solutions to meet the needs of complex service offerings.
Best-of-breed billing component implementations are now giving way to best-of-suite solutions from a single supplier that can address all business support needs. Best-of-suite solutions are more cost effective to operate, and can be delivered through a software license model or as a cloud service.
Purpose-built analytics, tied to CSP billing systems, can address the business need for real-time decisioning—the ability to gain insight about current customer behavior, and then take advantage of the opportunity to offer something additional at the point of peak customer attention. This is the next important development in an end-to-end billing solution strategy.
Many rating & charging solutions focus entirely on the B2C segment, with its millions of customers and relatively small number of service options. The complex service monetization needs of the business-to-business (B2B) segment offer great opportunities to CSPs and to those suppliers whose billing solutions can support flexible contracts and negotiable pricing.
New business models need both B2C and B2B billing capabilities enabled, in part, by real-time, policy-enabled rating & charging. Such models include support for bundled cloud (Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)) services, cross-industry multi-partner virtual services, and M2M.
The effects of virtual network technologies are still evolving, but will impact all segments of CSP billing in the months ahead. As the operations & monetization (O&M)3 requirements for virtual networks formalizes through the standards process, many solution suppliers will advance their agendas. As solutions are made available, they will further drive new requirements when existing capabilities are tested and implemented. Ultimately, CSP business momentum will solidify the requirements and O&M solution processes for virtual network implementation and operation.
Table of Contents
Executive Summary . 5
Market Definition of End-to-End Billing . 9
Mediation 2.0 (Off-line and Online) 10
Rating & Charging and Other Core Billing 11
Policy Management (Rules Function) 13
Interconnect & Settlement and Content Partner Management 13
Real-Time Rating & Charging for Improved B2C Business Outcomes 14
B2C Convergent Charging and Single Supplier Solutions Really Make a Difference 14
Advanced B2C Services and Policy-Enabled Real-Time Rating & Charging 16
Billing Analytics Brings New B2C Services and Business Opportunity . 17
Complex Services Monetization – Enterprise B2B 19
Automating the B2B Billing Processes are Now a Must . 19
B2B Billing Solution Architecture: Similar But Different to B2C Billing Solutions 21
B2B Services Require Flexible Contracts and Negotiable Pricing . 22
New Business Models Need Advanced B2C and B2B Billing 23
New Business Models Are Today's Reality 24
The Cloud Services Model 24
Cross-Industry 2.0 Model . 25
M2M Business Model . 27
Next Up: Virtual Networks – A Page from the Enterprise IT Playbook . 29
CSP Virtual Networks as an Alternative to Physical Transport Networks are Here . 29
The Virtual Network: Importance of Operations & Monetization. 30
The Key Business Benefits for Services Defined Through a Virtual Network . 32
Rating & Charging: The Market Ahead . 33
What Does the New Business Landscape Mean for CSP Billing? . 33
Where is CSP Billing Heading Next? 34
Opportunities Abound 36
The Last Word 38
List of Figures
Figure 1: CSP End-to-End Billing and Policy Management . 9
Figure 2: Convergent Charging and Other Core Billing 11
Figure 3: Single Supplier Approach for End-to-End Billing 14
Figure 4: Operations & Monetization (O&M) Solution Evolution Lifecycle. 16
Figure 5: Integrated Real-Time Charging and Advanced Revenue Management 18
Figure 6: Complex Enterprise Services Means Configurable Offerings and Pricing Plans 20
Figure 7: Complex Services Monetization and Partner Compensation . 21
Figure 8: The Vision of a CSP-Enabled Ecosystem with Traditional and New Business 26
Figure 9: Business Solutions with M2M Instrumentation 28
Figure 10: Virtual Network Architecture with O&M Support Functions . 31
Figure 11: Where is Our Industry Heading in the Next Five Years? 35
To order this report: Global CSP Billing Part 4a: Rating & Charging and Other Core Billing Business Drivers and Market Trends
Contact Clare: [email protected]
Intl: +1 339-368-6001
“In the past year we've seen a lot of stabilization of WebRTC. You can now use it in production with a far greater degree of certainty. A lot of the real developments in the past year have been in things like the data channel, which will enable a whole new type of application," explained Peter Dunkley, Technical Director at Acision, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 19, 2014 06:00 PM EST Reads: 1,845
The BPM world is going through some evolution or changes where traditional business process management solutions really have nowhere to go in terms of development of the road map. In this demo at 15th Cloud Expo, Kyle Hansen, Director of Professional Services at AgilePoint, shows AgilePoint’s unique approach to dealing with this market circumstance by developing a rapid application composition or development framework.
Dec. 19, 2014 04:45 PM EST Reads: 1,165
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo (http://www.CloudComputingExpo.com), moderated by Ashar Baig, Research Director, Cloud, at Gigaom Research, Nate Gordon, Director of T...
Dec. 19, 2014 11:30 AM EST Reads: 2,904
"BSQUARE is in the business of selling software solutions for smart connected devices. It's obvious that IoT has moved from being a technology to being a fundamental part of business, and in the last 18 months people have said let's figure out how to do it and let's put some focus on it, " explained Dave Wagstaff, VP & Chief Architect, at BSQUARE Corporation, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 19, 2014 11:00 AM EST Reads: 2,363
SYS-CON Events announced today that Windstream, a leading provider of advanced network and cloud communications, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas.
Dec. 19, 2014 07:00 AM EST Reads: 2,730
The Internet of Things is not new. Historically, smart businesses have used its basic concept of leveraging data to drive better decision making and have capitalized on those insights to realize additional revenue opportunities. So, what has changed to make the Internet of Things one of the hottest topics in tech? In his session at @ThingsExpo, Chris Gray, Director, Embedded and Internet of Things, discussed the underlying factors that are driving the economics of intelligent systems. Discover how hardware commoditization, the ubiquitous nature of connectivity, and the emergence of Big Data a...
Dec. 19, 2014 06:30 AM EST Reads: 2,735
ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ -- IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's platform-as-a-service. The new platform enables developers to build ap...
Dec. 19, 2014 05:00 AM EST Reads: 3,024
SYS-CON Events announced today that IDenticard will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. IDenticard™ is the security division of Brady Corp (NYSE: BRC), a $1.5 billion manufacturer of identification products. We have small-company values with the strength and stability of a major corporation. IDenticard offers local sales, support and service to our customers across the United States and Canada. Our partner network encompasses some 300 of the world's leading systems integrators and security s...
Dec. 19, 2014 04:00 AM EST Reads: 2,433
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential.
Dec. 18, 2014 09:45 PM EST Reads: 1,605
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 18, 2014 09:00 AM EST Reads: 2,146
Nigeria has the largest economy in Africa, at more than US$500 billion, and ranks 23rd in the world. A recent re-evaluation of Nigeria's true economic size doubled the previous estimate, and brought it well ahead of South Africa, which is a member (unlike Nigeria) of the G20 club for political as well as economic reasons. Nigeria's economy can be said to be quite diverse from one point of view, but heavily dependent on oil and gas at the same time. Oil and natural gas account for about 15% of Nigera's overall economy, but traditionally represent more than 90% of the country's exports and as...
Dec. 18, 2014 06:00 AM EST Reads: 1,212
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session at @ThingsExpo, Ryan Bagnulo, Solution Architect / Software Engineer at SOA Software, focused on desi...
Dec. 17, 2014 11:15 PM EST Reads: 2,135
"At our booth we are showing how to provide trust in the Internet of Things. Trust is where everything starts to become secure and trustworthy. Now with the scaling of the Internet of Things it becomes an interesting question – I've heard numbers from 200 billion devices next year up to a trillion in the next 10 to 15 years," explained Johannes Lintzen, Vice President of Sales at Utimaco, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 17, 2014 11:00 PM EST Reads: 2,156
"For over 25 years we have been working with a lot of enterprise customers and we have seen how companies create applications. And now that we have moved to cloud computing, mobile, social and the Internet of Things, we see that the market needs a new way of creating applications," stated Jesse Shiah, CEO, President and Co-Founder of AgilePoint Inc., in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
Dec. 17, 2014 08:00 PM EST Reads: 2,143
SYS-CON Events announced today that Gridstore™, the leader in hyper-converged infrastructure purpose-built to optimize Microsoft workloads, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Gridstore™ is the leader in hyper-converged infrastructure purpose-built for Microsoft workloads and designed to accelerate applications in virtualized environments. Gridstore’s hyper-converged infrastructure is the industry’s first all flash version of HyperConverged Appliances that include both compute and storag...
Dec. 17, 2014 06:30 PM EST Reads: 2,040
Today’s enterprise is being driven by disruptive competitive and human capital requirements to provide enterprise application access through not only desktops, but also mobile devices. To retrofit existing programs across all these devices using traditional programming methods is very costly and time consuming – often prohibitively so. In his session at @ThingsExpo, Jesse Shiah, CEO, President, and Co-Founder of AgilePoint Inc., discussed how you can create applications that run on all mobile devices as well as laptops and desktops using a visual drag-and-drop application – and eForms-buildi...
Dec. 17, 2014 11:45 AM EST Reads: 2,240
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core of our infrastructures. At the same time, we have old approaches made new again like micro-services...
Dec. 16, 2014 11:45 PM EST Reads: 2,113
Code Halos - aka "digital fingerprints" - are the key organizing principle to understand a) how dumb things become smart and b) how to monetize this dynamic. In his session at @ThingsExpo, Robert Brown, AVP, Center for the Future of Work at Cognizant Technology Solutions, outlined research, analysis and recommendations from his recently published book on this phenomena on the way leading edge organizations like GE and Disney are unlocking the Internet of Things opportunity and what steps your organization should be taking to position itself for the next platform of digital competition.
Dec. 15, 2014 11:45 PM EST Reads: 2,531
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
Dec. 15, 2014 10:30 AM EST Reads: 8,143
As the Internet of Things unfolds, mobile and wearable devices are blurring the line between physical and digital, integrating ever more closely with our interests, our routines, our daily lives. Contextual computing and smart, sensor-equipped spaces bring the potential to walk through a world that recognizes us and responds accordingly. We become continuous transmitters and receivers of data. In his session at @ThingsExpo, Andrew Bolwell, Director of Innovation for HP's Printing and Personal Systems Group, discussed how key attributes of mobile technology – touch input, sensors, social, and ...
Dec. 15, 2014 10:00 AM EST Reads: 3,283