|By PR Newswire||
|April 2, 2014 09:52 AM EDT||
NEW YORK, April 2, 2014 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:
Global CSP Billing Part 4a: Rating & Charging and Other Core Billing Business Drivers and Market Trends
Stratecast has taken a deep dive into the changing communications marketplace, and evaluated the role of billing and policy management within the communications service provider (CSP) business support system (BSS) operations. Stratecast views billing and policy management as inextricably linked; and, as such, launched a major study of over global suppliers that offer a variety of billing, policy management, or combined solutions.
The results of this work include a report concentrated on policy management, and a multi-part report series focused on the end-to-end billing marketplace, as detailed below:
- Global CSP Policy Management Strategy Definition and Solution Supplier Market Analysis examines how the policy rules and policy enforcement functions are presently realized in connection with convergent rating & charging. This report provides a market share analysis for the Policy and Charging Rules Function (PCRF) and Policy and Charging Enforcement Function (PCEF) segments. It also delivers a five-year market forecast for each. The report identifies a number of solution suppliers that address these business functions, in addition to providing company-level profiles for a selection of them. It was published in March 2013 as Stratecast report OSSCS 14-03, Global CSP Policy Management Strategy Definition and Solution Supplier Market Analysis.2
- Global CSP Billing Part 1: Billing Market Business Requirements Survey Analysis. Global CSP Billing Part 1 examines the market forces that are driving change within the global billing market, and provides a close look at the billing solution requirements that must be addressed by the supplier community as the CSP market continues to evolve.
It was published as two documents:
o Global CSP Billing 2013 Edition Part 1a: Market Drivers, Changing Strategies, and New Business Models looks into the forces that are redefining the current CSP landscape, and explains how new business models are essential for engaging in new monetization strategies needed to offset declining revenues in traditional voice, text, and data access services. It was published as OSSCS 14-05, Global CSP Billing Part 1a – 2013 Edition: Market Drivers, Changing Strategies and New Business Models, July 2013.
o Global CSP Billing 2013 Edition Part 1b: Business Requirements Market Survey Analysis provides a perspective on the billing solution requirements that must be addressed to meet current CSP business needs, and to flexibly meet new customer service options. It delivers a view of the Stratecast survey findings concerning business and technology billing solution requirements deemed important by the global CSP community.
It was published as OSSCS 14-06, Global CSP Billing Part 1b – 2013 Edition: Business Requirements Market Survey Analysis, July 2013.
- Global CSP Billing Part 2: Global CSP End-to-End Billing Market. Global CSP Billing Part 2 examines the business strategies for billing; what is contained within the overall CSP billing marketplace; and identifies more than suppliers that address various aspects of the end-to-end billing supplier market. It was published as two documents:
o Global CSP Billing 2013 Edition Part 2a: Global Business Drivers, Market Trends, and New Solution Strategies describes the changes in today's CSP marketplace that require a keener focus on the customer experience. The report places the significance of billing systems upgrades in a broader picture, to reflect on the needs of not just the CSP billing marketplace but accommodation of the requirements from changing business models that engage with other industries. It was published as OSSCS 14-07, Global CSP Billing 2013 Edition Part 2a: Global Business Drivers, Market Trends, and New Solution Strategies, August 2013.
o Global CSP Billing 2013 Edition Part 2b: Global Billing Market Share Analysis, Forecast, and Supplier Identification offers a five-year market forecast of the overall billing market, identifies the overall billing industry leaders, and highlights billing solution leaders by revenue within the following regions: North America (NA); Mexico, Central America, Caribbean, and South America (LATAM); Europe, Middle East and Africa (EMEA); and Asia-Pacific (APAC). It was published as OSSCS 14-08, Global CSP Billing 2013 Edition Part 2b: Global Billing Market Share Analysis, Forecast, and Supplier Identification, August, 2013.
- Global CSP Billing Part 3: Billing Mediation. Global CSP Billing Part 3 examines the billing mediation sector—the first of four major billing sub-sectors that address the monetization needs of the global CSP marketplace.
It is published as two documents:
o Global CSP Billing 2013 Edition Part 3a: Billing Mediation Business Drivers and Market Trends analyzes the key business drivers that are shaping the global billing mediation market, and looks at the trends within that market. This report was published as OSSCS 14-12, Global CSP Billing 2013 Edition Part 3a: Billing Mediation Business Drivers and Market Trends, November 2013.
o Global CSP Billing 2013 Edition Part 3b: Billing Mediation Market Share Analysis, Forecast, and Global Supplier Assessment delivers an assessment and market profiles for approximately suppliers, provides a market share analysis based on recent financial information, and establishes a five-year forecast for the billing mediation market. This report was published as OSSCS 14-13, Global CSP Billing 2013 Edition Part 3b: Billing Mediation Market Share Analysis, Forecast, and Global Supplier Assessment, December, 2013.
- Global CSP Billing Part 4: Rating & Charging and Other Core Billing. Global CSP Billing Part 4 examines the rating & charging and other core billing sector—the second of four major billing sub-sectors that address the monetization needs of the global CSP marketplace. It is published as two documents:
o This Report – Global CSP Billing Part 4a: Rating & Charging and Other Core Billing Business Drivers and Market Trends examines the business drivers and market trends unfolding in the global rating & charging and other core billing (invoicing, taxes, payments, accounts receivable, collections and journaling) marketplace.
Some of the most noteworthy insights are:
- Convergent rating & charging is the keystone of modern business-to-consumer (B2C) billing, but a convergent rating & charging engine is not enough. Close integration between rating & charging and other business functions, such as policy and mediation, is needed to form end-to-end solutions to meet the needs of complex service offerings.
- Best-of-breed billing component implementations are now giving way to best-of-suite solutions from a single supplier that can address all business support needs. Best-of-suite solutions are more cost effective to operate, and can be delivered through a software license model or as a cloud service.
- Purpose-built analytics, tied to CSP billing systems, can address the business need for real-time decisioning—the ability to gain insight about current customer behavior, and then take advantage of the opportunity to offer something additional at the point of peak customer attention. This is the next important development in an end-to-end billing solution strategy.
- Many rating & charging solutions focus entirely on the B2C segment, with its millions of customers and relatively small number of service options. The complex service monetization needs of the business-to-business (B2B) segment offer great opportunities to CSPs and to those suppliers whose billing solutions can support flexible contracts and negotiable pricing.
- New business models need both B2C and B2B billing capabilities enabled, in part, by real-time, policy-enabled rating & charging. Such models include support for bundled cloud (Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS)) services, cross-industry multi-partner virtual services, and M2M.
- The effects of virtual network technologies are still evolving, but will impact all segments of CSP billing in the months ahead. As the operations & monetization (O&M)3 requirements for virtual networks formalizes through the standards process, many solution suppliers will advance their agendas. As solutions are made available, they will further drive new requirements when existing capabilities are tested and implemented. Ultimately, CSP business momentum will solidify the requirements and O&M solution processes for virtual network implementation and operation.
Executive Summary 5
Market Definition of End-to-End Billing 9
Mediation 2.0 (Off-line and Online) 10
Rating & Charging and Other Core Billing 11
Policy Management (Rules Function) 13
Interconnect & Settlement and Content Partner Management 13
Real-Time Rating & Charging for Improved B2C Business Outcomes 14
B2C Convergent Charging and Single Supplier Solutions Really Make a Difference 14
Advanced B2C Services and Policy-Enabled Real-Time Rating & Charging 16
Billing Analytics Brings New B2C Services and Business Opportunity 17
Complex Services Monetization – Enterprise B2B 19
Automating the B2B Billing Processes are Now a Must 19
B2B Billing Solution Architecture: Similar But Different to B2C Billing Solutions 21
B2B Services Require Flexible Contracts and Negotiable Pricing 22
New Business Models Need Advanced B2C and B2B Billing 23
New Business Models Are Today's Reality 24
The Cloud Services Model 24
Cross-Industry 2.0 Model 25
M2M Business Model 27
Next Up: Virtual Networks – A Page from the Enterprise IT Playbook 29
CSP Virtual Networks as an Alternative to Physical Transport Networks are Here 29
The Virtual Network: Importance of Operations & Monetization 30
The Key Business Benefits for Services Defined Through a Virtual Network 32
Rating & Charging: The Market Ahead 33
What Does the New Business Landscape Mean for CSP Billing? 33
Where is CSP Billing Heading Next? 34
Opportunities Abound 36
The Last Word 38
List of Figures
Figure 1: CSP End-to-End Billing and Policy Management 9
Figure 2: Convergent Charging and Other Core Billing 11
Figure 3: Single Supplier Approach for End-to-End Billing 14
Figure 4: Operations & Monetization (O&M) Solution Evolution Lifecycle 16
Figure 5: Integrated Real-Time Charging and Advanced Revenue Management 18
Figure 6: Complex Enterprise Services Means Configurable Offerings and Pricing Plans 20
Figure 7: Complex Services Monetization and Partner Compensation 21
Figure 8: The Vision of a CSP-Enabled Ecosystem with Traditional and New Business 26
Figure 9: Business Solutions with M2M Instrumentation 28
Figure 10: Virtual Network Architecture with O&M Support Functions 31
Figure 11: Where is Our Industry Heading in the Next Five Years? 35
To order this report: Global CSP Billing Part 4a: Rating & Charging and Other Core Billing Business Drivers and Market Trends
Contact Clare: [email protected]
Intl: +1 339-368-6001
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
Jul. 1, 2016 12:32 PM EDT
Apixio Inc. has raised $19.3 million in Series D venture capital funding led by SSM Partners with participation from First Analysis, Bain Capital Ventures and Apixio’s largest angel investor. Apixio will dedicate the proceeds toward advancing and scaling products powered by its cognitive computing platform, further enabling insights for optimal patient care. The Series D funding comes as Apixio experiences strong momentum and increasing demand for its HCC Profiler solution, which mines unstruc...
Jul. 1, 2016 12:30 PM EDT Reads: 651
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
Jul. 1, 2016 12:00 PM EDT Reads: 625
In addition to all the benefits, IoT is also bringing new kind of customer experience challenges - cars that unlock themselves, thermostats turning houses into saunas and baby video monitors broadcasting over the internet. This list can only increase because while IoT services should be intuitive and simple to use, the delivery ecosystem is a myriad of potential problems as IoT explodes complexity. So finding a performance issue is like finding the proverbial needle in the haystack.
Jul. 1, 2016 10:45 AM EDT Reads: 540
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
Jul. 1, 2016 10:30 AM EDT Reads: 1,062
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Jul. 1, 2016 10:00 AM EDT Reads: 482
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Jul. 1, 2016 09:49 AM EDT Reads: 221
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
Jul. 1, 2016 09:30 AM EDT Reads: 1,167
Ask someone to architect an Internet of Things (IoT) solution and you are guaranteed to see a reference to the cloud. This would lead you to believe that IoT requires the cloud to exist. However, there are many IoT use cases where the cloud is not feasible or desirable. In his session at @ThingsExpo, Dave McCarthy, Director of Products at Bsquare Corporation, will discuss the strategies that exist to extend intelligence directly to IoT devices and sensors, freeing them from the constraints of ...
Jul. 1, 2016 09:12 AM EDT Reads: 222
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
Jul. 1, 2016 09:00 AM EDT Reads: 662
IoT offers a value of almost $4 trillion to the manufacturing industry through platforms that can improve margins, optimize operations & drive high performance work teams. By using IoT technologies as a foundation, manufacturing customers are integrating worker safety with manufacturing systems, driving deep collaboration and utilizing analytics to exponentially increased per-unit margins. However, as Benoit Lheureux, the VP for Research at Gartner points out, “IoT project implementers often ...
Jul. 1, 2016 08:45 AM EDT Reads: 777
When people aren’t talking about VMs and containers, they’re talking about serverless architecture. Serverless is about no maintenance. It means you are not worried about low-level infrastructural and operational details. An event-driven serverless platform is a great use case for IoT. In his session at @ThingsExpo, Animesh Singh, an STSM and Lead for IBM Cloud Platform and Infrastructure, will detail how to build a distributed serverless, polyglot, microservices framework using open source tec...
Jul. 1, 2016 08:30 AM EDT Reads: 774
The idea of comparing data in motion (at the sensor level) to data at rest (in a Big Data server warehouse) with predictive analytics in the cloud is very appealing to the industrial IoT sector. The problem Big Data vendors have, however, is access to that data in motion at the sensor location. In his session at @ThingsExpo, Scott Allen, CMO of FreeWave, discussed how as IoT is increasingly adopted by industrial markets, there is going to be an increased demand for sensor data from the outermos...
Jul. 1, 2016 08:00 AM EDT Reads: 543
CenturyLink has announced that application server solutions from GENBAND are now available as part of CenturyLink’s Networx contracts. The General Services Administration (GSA)’s Networx program includes the largest telecommunications contract vehicles ever awarded by the federal government. CenturyLink recently secured an extension through spring 2020 of its offerings available to federal government agencies via GSA’s Networx Universal and Enterprise contracts. GENBAND’s EXPERiUS™ Application...
Jul. 1, 2016 08:00 AM EDT Reads: 571
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Jul. 1, 2016 07:15 AM EDT Reads: 1,312
"delaPlex is a software development company. We do team-based outsourcing development," explained Mark Rivers, COO and Co-founder of delaPlex Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 1, 2016 07:15 AM EDT Reads: 718
"We work in the area of Big Data analytics and Big Data analytics is a very crowded space - you have Hadoop, ETL, warehousing, visualization and there's a lot of effort trying to get these tools to talk to each other," explained Mukund Deshpande, head of the Analytics practice at Accelerite, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
Jul. 1, 2016 12:30 AM EDT Reads: 761
Cloud Expo, Inc. has announced today that Andi Mann returns to 'DevOps at Cloud Expo 2016' as Conference Chair The @DevOpsSummit at Cloud Expo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "DevOps is set to be one of the most profound disruptions to hit IT in decades," said Andi Mann. "It is a natural extension of cloud computing, and I have seen both firsthand and in independent research the fantastic results DevOps delivers. So I am excited t...
Jul. 1, 2016 12:00 AM EDT Reads: 623
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, provided an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data profession...
Jun. 30, 2016 04:00 PM EDT Reads: 573
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
Jun. 30, 2016 01:30 PM EDT Reads: 1,394