|By Esmeralda Swartz||
|May 17, 2015 05:00 PM EDT||
When Does Internet of Things Become Internet of Agents? | Part 2
In my last blog, I discussed how the Internet of Things is really developing into what can more accurately be called the Internet of Agents. These connections and multi-agent systems are resulting in an increasing number of highly applicable, value-added bundled and branded services. The latest Gartner forecast for Internet of Things predicts that by 2020 there will be $309 billion in incremental revenue opportunity for IoT suppliers, mostly in services.
The Internet brings us 21st century online versions of other traditional services: agents that can deliver cars as a service, clothes as a service and takeaway food as a service. The Internet of Agents tells you where you can catch a bus for wherever you want to go, and how long it will be before the bus arrives at your stop. It also tells you which local hardware store stocks the product you're looking for. If you choose, you can track "things" that belong to you. You can track your car or your laptop or your mobile device if it goes missing. Your children, your pets, your significant other (yes, people are now "things" too). You know where a package in transit is and when it's scheduled to be delivered to your doorstep. All of these agent-driven services bring together traditional people-based services, connectedness, location awareness and physical devices or tools.
You can control your home lighting and security system from your mobile device, and it will alert you at the same time as the security agency if there's an alarm. Your alarm agent sits happily at home while you are working and having fun, and it lets you know when you need to start worrying.
With SaaS, IaaS and PaaS, items that once were products (applications, operating systems, servers, computer rooms, power supplies, patch cables, etc.) are now used as the tools that enable a service provider to deliver those services. We pay for what the products, put together intelligently, can do; we don't buy the products themselves. Those XaaS services are also acting as agents, and with cloud services brokerage we have (potentially) another agent that talks to those XaaS agents to provide you with an integrated set of selected services that meet your needs.
We have always had services, of course, but now we have services with connectedness. Connectedness is fundamentally important to this discussion. Being online means that one day these services can potentially be decomposed, repositioned, resold or bundled with other services by another service provider that can do a deal with the service originator. They are all mashup material. Connectedness means that every agent that is created has the potential to work with every other agent to conceive and deliver services, and create combinations of services that have never been thought of previously. Agents collaborating with agents allow for services encapsulated within other services, service components extracted from one service and built into multiple others and so on.
The Internet of Agents and XaaS will lead us toward more complex services, more bundles and more options. Individual users will use agents whose sole job is to create functional services for that individual, out of everything that is available in the connected service universe.
Clearly, this move to dominance of services in a world previously dominated by products will have an impact on the kind of systems that businesses use to track and manage everything. What does "order management" mean in a world like this? What is the role of CRM in this environment? How will the traditional product catalog cope? How can we monetize a plethora of dynamically created transient services and keep track of all the players in these increasingly complex value chains? How do handle the transition from services associated with one-to-one (individual products) to higher-value branded bundled services of the future? Great questions, some of which I will answer in future blogs.
Countless business models have spawned from the IaaS industry – resell Web hosting, blogs, public cloud, and on and on. With the overwhelming amount of tools available to us, it's sometimes easy to overlook that many of them are just new skins of resources we've had for a long time. In his general session at 17th Cloud Expo, Harold Hannon, Sr. Software Architect at SoftLayer, an IBM Company, broke down what we have to work with, discussed the benefits and pitfalls and how we can best use them to design hosted applications.
Nov. 30, 2015 03:45 PM EST
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Nov. 30, 2015 01:45 PM EST Reads: 433
As organizations realize the scope of the Internet of Things, gaining key insights from Big Data, through the use of advanced analytics, becomes crucial. However, IoT also creates the need for petabyte scale storage of data from millions of devices. A new type of Storage is required which seamlessly integrates robust data analytics with massive scale. These storage systems will act as “smart systems” provide in-place analytics that speed discovery and enable businesses to quickly derive meaningful and actionable insights. In his session at @ThingsExpo, Paul Turner, Chief Marketing Officer at...
Nov. 30, 2015 01:45 PM EST Reads: 437
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In his General Session at 17th Cloud Expo, Bruce Swann, Senior Product Marketing Manager for Adobe Campaign, explored the key ingredients of cross-channel marketing in a digital world. Learn how the Adobe Marketing Cloud can help marketers embrace opportunities for personalized, relevant and real-time customer engagement across offline (direct mail, point of sale, call center) and digital (email, website, SMS, mobile apps, social networks, connected objects).
Nov. 30, 2015 12:45 PM EST Reads: 343
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Nov. 30, 2015 10:45 AM EST Reads: 463
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessions, I wanted to share some of my observations on emerging trends. As cyber security serves as a fou...
Nov. 30, 2015 10:30 AM EST Reads: 358
With all the incredible momentum behind the Internet of Things (IoT) industry, it is easy to forget that not a single CEO wakes up and wonders if “my IoT is broken.” What they wonder is if they are making the right decisions to do all they can to increase revenue, decrease costs, and improve customer experience – effectively the same challenges they have always had in growing their business. The exciting thing about the IoT industry is now these decisions can be better, faster, and smarter. Now all corporate assets – people, objects, and spaces – can share information about themselves and thei...
Nov. 30, 2015 10:00 AM EST Reads: 296
The cloud. Like a comic book superhero, there seems to be no problem it can’t fix or cost it can’t slash. Yet making the transition is not always easy and production environments are still largely on premise. Taking some practical and sensible steps to reduce risk can also help provide a basis for a successful cloud transition. A plethora of surveys from the likes of IDG and Gartner show that more than 70 percent of enterprises have deployed at least one or more cloud application or workload. Yet a closer inspection at the data reveals less than half of these cloud projects involve production...
Nov. 30, 2015 09:00 AM EST Reads: 508
Discussions of cloud computing have evolved in recent years from a focus on specific types of cloud, to a world of hybrid cloud, and to a world dominated by the APIs that make today's multi-cloud environments and hybrid clouds possible. In this Power Panel at 17th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists addressed the importance of customers being able to use the specific technologies they need, through environments and ecosystems that expose their APIs to make true change and transformation possible.
Nov. 30, 2015 08:00 AM EST Reads: 568
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
Nov. 30, 2015 07:00 AM EST Reads: 387
Microservices are a very exciting architectural approach that many organizations are looking to as a way to accelerate innovation. Microservices promise to allow teams to move away from monolithic "ball of mud" systems, but the reality is that, in the vast majority of organizations, different projects and technologies will continue to be developed at different speeds. How to handle the dependencies between these disparate systems with different iteration cycles? Consider the "canoncial problem" in this scenario: microservice A (releases daily) depends on a couple of additions to backend B (re...
Nov. 30, 2015 07:00 AM EST Reads: 474
Container technology is shaping the future of DevOps and it’s also changing the way organizations think about application development. With the rise of mobile applications in the enterprise, businesses are abandoning year-long development cycles and embracing technologies that enable rapid development and continuous deployment of apps. In his session at DevOps Summit, Kurt Collins, Developer Evangelist at Built.io, examined how Docker has evolved into a highly effective tool for application delivery by allowing increasingly popular Mobile Backend-as-a-Service (mBaaS) platforms to quickly crea...
Nov. 30, 2015 06:00 AM EST Reads: 390
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound effect on the world, and what should we expect to see over the next couple of years.
Nov. 30, 2015 05:30 AM EST Reads: 497
PubNub has announced the release of BLOCKS, a set of customizable microservices that give developers a simple way to add code and deploy features for realtime apps.PubNub BLOCKS executes business logic directly on the data streaming through PubNub’s network without splitting it off to an intermediary server controlled by the customer. This revolutionary approach streamlines app development, reduces endpoint-to-endpoint latency, and allows apps to better leverage the enormous scalability of PubNub’s Data Stream Network.
Nov. 30, 2015 04:00 AM EST Reads: 351
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Day 2 Keynote at 17th Cloud Expo, Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, wil...
Nov. 30, 2015 04:00 AM EST Reads: 610