|By Esmeralda Swartz||
|May 17, 2015 05:00 PM EDT||
When Does Internet of Things Become Internet of Agents? | Part 2
In my last blog, I discussed how the Internet of Things is really developing into what can more accurately be called the Internet of Agents. These connections and multi-agent systems are resulting in an increasing number of highly applicable, value-added bundled and branded services. The latest Gartner forecast for Internet of Things predicts that by 2020 there will be $309 billion in incremental revenue opportunity for IoT suppliers, mostly in services.
The Internet brings us 21st century online versions of other traditional services: agents that can deliver cars as a service, clothes as a service and takeaway food as a service. The Internet of Agents tells you where you can catch a bus for wherever you want to go, and how long it will be before the bus arrives at your stop. It also tells you which local hardware store stocks the product you're looking for. If you choose, you can track "things" that belong to you. You can track your car or your laptop or your mobile device if it goes missing. Your children, your pets, your significant other (yes, people are now "things" too). You know where a package in transit is and when it's scheduled to be delivered to your doorstep. All of these agent-driven services bring together traditional people-based services, connectedness, location awareness and physical devices or tools.
You can control your home lighting and security system from your mobile device, and it will alert you at the same time as the security agency if there's an alarm. Your alarm agent sits happily at home while you are working and having fun, and it lets you know when you need to start worrying.
With SaaS, IaaS and PaaS, items that once were products (applications, operating systems, servers, computer rooms, power supplies, patch cables, etc.) are now used as the tools that enable a service provider to deliver those services. We pay for what the products, put together intelligently, can do; we don't buy the products themselves. Those XaaS services are also acting as agents, and with cloud services brokerage we have (potentially) another agent that talks to those XaaS agents to provide you with an integrated set of selected services that meet your needs.
We have always had services, of course, but now we have services with connectedness. Connectedness is fundamentally important to this discussion. Being online means that one day these services can potentially be decomposed, repositioned, resold or bundled with other services by another service provider that can do a deal with the service originator. They are all mashup material. Connectedness means that every agent that is created has the potential to work with every other agent to conceive and deliver services, and create combinations of services that have never been thought of previously. Agents collaborating with agents allow for services encapsulated within other services, service components extracted from one service and built into multiple others and so on.
The Internet of Agents and XaaS will lead us toward more complex services, more bundles and more options. Individual users will use agents whose sole job is to create functional services for that individual, out of everything that is available in the connected service universe.
Clearly, this move to dominance of services in a world previously dominated by products will have an impact on the kind of systems that businesses use to track and manage everything. What does "order management" mean in a world like this? What is the role of CRM in this environment? How will the traditional product catalog cope? How can we monetize a plethora of dynamically created transient services and keep track of all the players in these increasingly complex value chains? How do handle the transition from services associated with one-to-one (individual products) to higher-value branded bundled services of the future? Great questions, some of which I will answer in future blogs.
Akana has announced the availability of the new Akana Healthcare Solution. The API-driven solution helps healthcare organizations accelerate their transition to being secure, digitally interoperable businesses. It leverages the Health Level Seven International Fast Healthcare Interoperability Resources (HL7 FHIR) standard to enable broader business use of medical data. Akana developed the Healthcare Solution in response to healthcare businesses that want to increase electronic, multi-device access to health records while reducing operating costs and complying with government regulations.
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Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
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The Internet of Things is in the early stages of mainstream deployment but it promises to unlock value and rapidly transform how organizations manage, operationalize, and monetize their assets. IoT is a complex structure of hardware, sensors, applications, analytics and devices that need to be able to communicate geographically and across all functions. Once the data is collected from numerous endpoints, the challenge then becomes converting it into actionable insight.
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Sep. 1, 2015 12:45 PM EDT Reads: 482
SYS-CON Events announced today that HPM Networks will exhibit at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For 20 years, HPM Networks has been integrating technology solutions that solve complex business challenges. HPM Networks has designed solutions for both SMB and enterprise customers throughout the San Francisco Bay Area.
Sep. 1, 2015 12:30 PM EDT Reads: 922
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Sep. 1, 2015 12:15 PM EDT Reads: 251
SYS-CON Events announced today that Pythian, a global IT services company specializing in helping companies leverage disruptive technologies to optimize revenue-generating systems, has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. Founded in 1997, Pythian is a global IT services company that helps companies compete by adopting disruptive technologies such as cloud, Big Data, advanced analytics, and DevOps to advance innovation and increase agility. Specializing in designing, imple...
Sep. 1, 2015 11:45 AM EDT Reads: 330
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Sep. 1, 2015 11:15 AM EDT Reads: 298
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Sep. 1, 2015 09:45 AM EDT Reads: 246
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Sep. 1, 2015 09:00 AM EDT
SYS-CON Events announced today the Containers & Microservices Bootcamp, being held November 3-4, 2015, in conjunction with 17th Cloud Expo, @ThingsExpo, and @DevOpsSummit at the Santa Clara Convention Center in Santa Clara, CA. This is your chance to get started with the latest technology in the industry. Combined with real-world scenarios and use cases, the Containers and Microservices Bootcamp, led by Janakiram MSV, a Microsoft Regional Director, will include presentations as well as hands-on demos and comprehensive walkthroughs.
Sep. 1, 2015 08:15 AM EDT Reads: 367
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